FAQ
Questions, Concerns?
For further assistance please contact us here.
OPEN 11AM - 5PM (PDT), Monday Through Saturday
OPEN 10 til 6 Monday thru Friday - Closed Sat+Sun
OPEN 11AM - 5PM (PDT), Monday Through Saturday
OPEN 10 til 6 Monday thru Friday - Closed Sat+Sun
At the request of the Alden Shoe Company, we may only ship within the United States and Canada.
Our online catalog lists each style, color, size, and width that is made and stocked in inventory. Please understand that any given item can be temporarily out of stock due to supply and manufacturing circumstances. You will be notified immediately if a requested item is not available, and the approximate delivery date for that item will be provided. You may elect to leave the item on back order, or if you prefer, to cancel the order.
For your convenience, our online store accepts PayPal as well as the following credit cards - American Express, Discover, MasterCard, Visa.
Personal check, cashiers check, money order, or credit card can be used if the order is mailed.
If you have any questions about obtaining the best fit for your Alden shoes, please contact us here.
When you receive your order, please try the shoes on a carpeted surface until certain the size/width is correct.
For further assistance please contact us here.