OPEN 11AM - 5PM (PDT), Monday Through Saturday

Free standard shipping on all US orders over $185

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Exchanges & Returns

You may return any item unworn within 90 days of receipt for exchange of style, size, color, or for refund of the purchase price.

All returns must be received in new condition to allow for restocking.

A return authorization is not required, but please do include your name, address, phone number, and reason for return.

We keep individual size/width records of your purchases, so once your size is established, exchanges are seldom necessary for subsequent orders.

Return address:
The Alden Shop
170 Sutter Street
San Francisco, CA 94104

415-421-6691

AldenSF@aldenshoe.com